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Epson Reviews

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Overall Rating

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6 Reviews
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About Epson

Epson is a global technology leader with a wide range of products and services. The company's offerings include inkjet printers, ink, paper, projectors, scanners, wearables, smart glasses, POS, robotics, and factory automation. Epson also provides support services for its products, including drivers, FAQs, manuals, warranty information, and product registration. Epson's philosophy of building compact, precise, and efficient technologies allows it to create, produce, and deliver purpose-designed solutions to serve the unique needs of its customers. The company is passionate about sustainability and plays a significant role in the health of the global environment. Epson's commitment to sustainability started over 80 years ago and gets stronger every day. Epson also offers a Certified ReNew Program for product refurbishment. The company's PrecisionCore Heat-Free Technology is used in its line of exceptional office printers, engineered to deliver increased speed and outstanding image quality. Epson's Global Climate Barometer shares insights about climate crisis optimism, the impact of inflation on consumer behavior towards climate change, and how businesses investing in sustainable technologies are better tackling the climate crisis..

Epson Pros & Cons

Pros of Epson.com:

  • Quality Products: Epson offers a line of exceptional office printers known for delivering increased speed and outstanding image quality.
  • Environmental Friendliness: Epson EcoTank printers are environmentally friendly due to their high-yield ink tanks, reducing the need for frequent ink replacements.
  • Cost-Effective: The cost per page for Epson EcoTank printers is very low, often less than two cents per page, making them a cost-effective option in the long run.
  • Innovative Technology: Epson has been a global technology leader for over 80 years, continuously innovating and enriching lives.
  • Customer Support: Epson provides a 30-day return and exchange policy for purchases made directly from the Epson Store, ensuring customer satisfaction.

Cons of Epson.com:

  • Initial Cost: Epson EcoTank printers are initially more expensive because you pay for the ink in advance.
  • Reliability Issues: Some users have reported reliability issues with Epson printers, including hardware failures and poor print quality.
  • Maintenance Requirements: Regular ink maintenance and cleaning are necessary to prevent ink drying up and stopping print-outs.
  • Slow Photo Printing: Photo printing and scanning can be slow, taking up to six minutes to print an A4 photo.
  • Clogged Print Heads: The print heads on Epson EcoTank models can clog, requiring specialized kits to unclog them.

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Epson Customer Reviews (6)

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Germana Nucci
Germana Nucci
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Feb 14, 2023
Doreen Vogel
Doreen Vogel
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Feb 14, 2023
Aiglentina Clément
Aiglentina Clément
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Feb 12, 2023
Jens Hoch
Jens Hoch
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Feb 12, 2023
Aimee Fox
Aimee Fox
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Feb 10, 2023
Megan Roberts
Megan Roberts
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Feb 10, 2023

Epson Customer’s Q&A

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Epson Features and Benefits

Epson offers a range of products with various features and benefits:

  • High-quality images: Epson projectors are known for their high-quality images. They offer a wide range of features, making them ideal for business and home use. They are easy to set up and use.
  • #1-selling projector manufacturer worldwide: Epson delivers comprehensive projector and display solutions that enhance communication and inspire collaboration. Their breakthrough solutions feature outstanding image quality, a low total cost of ownership, and excellent reliability and service.
  • Inkjet printers: Epson inkjet printers and printing in color offer numerous advantages when working and learning from home. They can help you be better organized and complete your tasks more efficiently.
  • Epson EcoTank ET-2850: This model delivers high image quality, very low ink costs, and consistent performance. It has a flatbed for scanning and making copies, and a duplexer for making two-sided prints. The ET-2850 performed well in tests. It's not a speed demon, but it's consistent. And, image quality is high across the board. This EcoTank comes with four bottles of ink (black, cyan, yellow and magenta), which you use to fill the corresponding ink tanks. The black ink is rated to last 7,500 pages, while the color inks should last 6,000 pages. The ET-2850's features and performance make it best suited for home use rather than a busy office.

These features and benefits can vary depending on the specific model of the printer or scanner. It's always a good idea to check the specifications and reviews of the specific model before making a purchase.

About epson.com Prices and Cost?

Here are some products and their prices from Epson:

  • WorkForce WF-110 Printer: Originally priced at $329.99, it's now available for $199.99 after a 39% discount.
  • EcoTank ET-4850 All-in-One: This product is priced at $499.99, but after a 10% discount, it's available for $449.99.
  • EcoTank Pro ET-5170 Wireless All-in-One: Originally priced at $549.99, it's now available for $479.99 after a 13% discount.
  • EcoTank Photo ET-8500 All-in-One: Originally priced at $699.99, it's now available for $499.99 after a 29% discount.
  • WorkForce ES-50 Portable Document Scanner: This product is priced at $129.99.
  • WorkForce ES-C320W Wireless Compact Desktop Document Scanner: Originally priced at $299.99, it's now available for $249.99 after a 17% discount.
  • RapidReceipt RR-600W Wireless Duplex Receipt and Color Document Scanner: Originally priced at $499.99, it's now available for $399.99 after a 20% discount.
  • FastFoto FF-680W High-speed Scanning System: Originally priced at $599.99, it's now available for $499.99 after a 17% discount.
  • EpiqVision Flex CO-W01 Portable Projector: Originally priced at $429.99, it's now available for $349.99 after a 19% discount.
  • EX3280 Projector: Originally priced at $499.99, it's now available for $449.99 after a 10% discount.
  • Pro EX9240 Projector: This product is priced at $849.99.
  • Pro EX11000 Full HD 1080p Laser Projector: Originally priced at $1,299.99, it's now available for $1,199.99 after an 8% discount.

Please note that these prices are subject to change and may vary depending on the region and the seller. It's always a good idea to check the official website for the most accurate and up-to-date information.

What are the payment methods available on Epson.com?

Epson.com accepts payments via online methods such as CommWeb Credit cards, PayPal, BPAY or via zipPay. Please note that payment on delivery is not accepted.

Epson FAQs

FAQ

Epson Alternatives

Here are some alternatives to Epson for printers and scanners:

  1. Brother: Known for its multifunction or all-in-one printers, Brother has been a standout in the consumer printer market. It ranks best in satisfaction with document print quality, print speed, paper handling, network sharing, copier functions, and scanning.
  2. Canon: Canon and Epson top the charts on satisfaction measures for photo printing. If photo printing is a priority, Canon might be a good alternative.
  3. HP: HP is another significant player in the consumer printer market.
  4. Fujitsu: Fujitsu-branded scanners are still popular among users.
  5. Ricoh: Ricoh purchased Fujitsu’s scanner business in early 2022, and started branding scanners under its own name in April 2023.
  6. Canon ImageFORMULA R40: A great tabletop scanner, providing really good image quality with a small footprint.
  7. Fujitsu ScanSnap iX1600: The fastest, most fully-featured, easy to use, and highest quality scanner.
  8. Epson WorkForce ES-60W: A great, lightweight, and portable scanner.
  9. Fujitsu Fi-8170: A good scanner with a large feed tray and fast speeds.
  10. Xerox Duplex Combo: A very run-of-the-mill scanner that is relatively fast, while still providing a flatbed for scanning larger objects.

These alternatives were chosen based on their popularity and user satisfaction ratings. Each offers unique features and capabilities that may suit different needs.

FAQ

What kind of printers does Epson offer?

Epson offers a wide range of printers for both personal and commercial use, including inkjet printers, laser printers, and all-in-one printers. They also offer specialized printers for photography and graphic design.
FAQ

Does Epson offer eco-friendly products?

Yes, Epson is committed to sustainability and offers a range of eco-friendly products, including printers and other imaging equipment that are energy-efficient and made with recyclable materials.
FAQ

Does Epson offer software for their products?

Yes, Epson offers software for their products that can be downloaded from the Epson website. The software includes drivers, utilities, and applications that can help users get the most out of their Epson products.
FAQ

What is Epson's commitment to the environment?

Epson is committed to environmental sustainability and has implemented several initiatives to reduce its carbon footprint and promote sustainability. They use eco-friendly materials in their products, and their factories are designed to be energy-efficient and reduce waste. They also have a global recycling program that allows customers to recycle their old Epson products.
FAQ

Tell me more about Epson's Global Climate Barometer.

The Epson's Global Climate Barometer is a global survey designed to capture the attitudes of people and the actions they take in response to ongoing and accelerating climate change. It was embarked on by Epson in 2021 and has grown to engage over 30,000 people across 39 global markets. The Barometer provides fascinating insight into how climate change impacts everyday lives and how people feel about it.

The focus of the Barometer is on listening rather than telling the world about climate positive actions. This approach is informed by a deep understanding of the challenges customers face and their needs in tackling them. The Barometer brings critical insight for enriching lives and building a better world, in line with Epson's commitment to achieving UN Sustainability Goal 13.

In 2023, the Barometer focused on the attitudes and actions of those born since the first COP in 1995, named the COP Generation. The data suggests that it's the world's parents with children under the age of 18 who are in the vanguard of climate positive action. The COP Generation records lower levels of action than parents in 12 of the 14 categories. However, the data also reveals that political and economic volatility have created an environment that is particularly harsh for younger people, impacting their ability to take action.

The Barometer is a valuable tool in understanding global responses to climate change and guiding actions to address this global challenge.

FAQ

How can I buy a product from Epson.com?

To purchase a product from Epson.com, follow these steps:

  1. Visit the Epson online store.
  2. Browse through the list of products. There are categories such as Printers, Scanners, and Projectors to choose from.
  3. Click on the product of interest to view its details.
  4. Click on Add to Cart to select the product for purchase.
  5. Review the items in the cart and proceed to checkout.
  6. Provide the necessary information such as shipping address and payment details.
  7. Confirm the order to complete the purchase.

Please note that free ground shipping is offered for qualified purchases. If the desired product is out of stock, there is an option to be notified when it becomes available again. Happy shopping!

FAQ

Can you tell me more about Epson products?

Epson is a global technology leader that has been enriching lives and helping create a better world for over 80 years. Their philosophy of efficient, compact, and precise innovation has led to a wide range of products. These include inkjet printers, ink, paper, projectors, scanners, wearables, smart glasses, POS, robotics, and factory automation. Epson's line of exceptional office printers is engineered to deliver increased speed and outstanding image quality. They also offer a diverse portfolio of desktop printers engineered for reliability and powerful business productivity. Epson is passionate about sustainability and the role they play in the health of our global environment. Their commitment started over 80 years ago and gets stronger every day. Epson's products are designed to serve the unique needs of their customers, whether for businesses, enterprises, or home users. They offer a wide variety of printers for any use, whether you’re at work or home. Epson's printers are designed to minimize your interventions and include ink in the box and feature innovative ink bottles for ease of use. They also offer high-capacity, refillable ink tanks and low-cost, cartridge-free replacement inks. Epson's advanced point-of-sale (POS) technology and robust, value-added functionality help make your business run as efficiently as possible. Epson also offers a range of commercial label printing solutions to increase productivity and reduce cost. Epson's home solutions enable you to bring your ideas to life, with printers that feature supersized ink tanks, wireless connectivity, and a built-in scanner and copier, making it the perfect printer for families. Epson's photo printers deliver a wide color gamut and enhanced black-and-white photo printing that accommodate a variety of paper finishes and borderless printing, all in a compact design.

FAQ

How do I contact customer support at Epson?

To contact Epson's customer service, one can dial (343) 903-7766. For technical support, the number is (562) 276 - 4322 (U.S.), or (905) 709-2170 (Canada), available from 6 am to 6 pm, Pacific Time, Monday through Friday. Please note that toll or long distance charges may apply. Alternatively, for sales and product inquiries, the number is 1 (800) GO‑EPSON (1‑800‑463‑7766), available from Monday to Friday, 7 am ‑ 4 pm PT. The address for Epson America, Inc. is 3131 Katella Avenue, Los Alamitos, CA 90720. Please note that this information might change, so it's always a good idea to check the official Epson website for the most up-to-date contact information.

FAQ

epson.com Return Policy?

Epson.com has a 30-day return policy for exchange/credit from the date of purchase for purchases made directly from the Epson Store. This is applicable if for any reason you are dissatisfied with a purchase. However, this return and exchange period does not apply to digital purchases, like software.

In terms of shipping, it's important to note that they are not able to ship to P.O. boxes, APO, FPO, or non-USA addresses including Canada and U.S. territories or provinces. For orders shipping FedEx Standard Overnight and FedEx 2 Day, delivery will be made on a business day, Monday through Friday. There are no deliveries on Saturday and Sunday. FedEx Standard Overnight shipping is not available to Alaska or Hawaii. FedEx Ground delivery takes approximately 2-7 business days once your order has been processed..

FAQ

Can I return an Epson printer after 30 days?

According to the Epson Return Policy, a product can be returned for exchange or credit within 30 days from the date of purchase. However, this policy does not apply to digital or software products. It's important to keep all transaction receipts and other documents obtained with the product. A restocking fee may be applied to merchandise items during returns. If the product is not returned in its original condition or is incomplete, a service charge may be applied. Please note that the return policy may vary depending on the region and the store where the product was purchased. It's always a good idea to check the specific return policy of the store where the purchase was made..

FAQ

How do I register my Epson product?

To register an Epson product, follow these steps:

  1. Visit the Epson US Product Registration page.
  2. If you're a returning customer, click on SIGN IN.
  3. Choose the appropriate category for product registration:
    • Home Customer for home or personal use.
    • Business User for professional use.
    • Reseller or Integrator if registering on behalf of a customer.
    • Education Customer for educational use.
  4. Click on Register Product under the chosen category.

Remember, you are providing your consent to Epson America, Inc., so they may send you promotional emails. You can withdraw your consent or view their privacy policy at any time. Stay connected with Epson for updates and support..

FAQ

About epson.com Popular Products and Services?

Epson.com offers a wide range of products and services. Some of the popular products include inkjet printers, ink, paper, projectors, scanners, wearables, smart glasses, POS, robots, and factory automation. They also have a line of office printers engineered to deliver increased speed and outstanding image quality. Epson's EcoTank Printers for home and office are also quite popular. They have a product refurbishment program called the Epson Certified ReNew Program. In addition to products, Epson provides official support for their products including drivers, FAQs, manuals, warranty information, and more. They also offer free ground shipping storewide. Epson has been a global technology leader for over 80 years, with a philosophy of efficient, compact, and precise innovation. They are passionate about sustainability and play a significant role in the health of the global environment..

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